INFO&DOCUMENTS.

ALL THE INFORMATION NEEDED FOR SAFE TRANSPORTATION

Safe transportation is essential to ensure that every product arrives at its destination in perfect condition. We use durable packaging, advanced tracking systems and work with reliable logistics partners to minimize risks during transportation. We monitor each shipment in real time, ensuring timely and safe deliveries. Our priority is to offer efficient and reliable service, protecting the quality and integrity of each order.

SERVICE INFORMATION

GUIDE TO FILLING OUT THE PRO FORMA AND/OR COMMERCIAL INVOICE

Shipments of goods and materials that cannot be classified as “documents” (e.g., spare parts, textile materials, catalogs, samples, ect.) are subject to customs regulations that provide:

Pro forma invoice: in the case of shipments of goods not intended for sale or samples on view with no commercial value (zero value on the invoice is not allowed). It is important that the words VALUE ONLY FOR THE CUSTOMS, NO COMMERCIAL VALUE appear in the body of the invoice.

Commercial invoice: in the case of shipments of goods intended for sale. In order to avoid customs delays, it is necessary, in addition to the accuracy of the data regarding delivery address and telephone contact details of the consignee, the following information be strictly adhered to:

– Invoice in English language or otherwise report the translation.
– Indication of the country of manufacture/origin of the goods
– Precise description of the contents, generic descriptions (e.g. spare parts, gift, sample) are not considered acceptable.
– TARIC code or HS code (customs code) as well as EIN code (consignee’s tax ID) must always be indicated on the invoice.

The commercial or pro-forma invoice must be provided in 6 copies, plus 2 dual use copies, all made original with stamp and signature.

We also remind you that for the shipment to be forwarded,suitable packaging is required.

 

U.S.A. SHIPMENTS WITH AIR CARGO SERVICE

Airlines have announced that the United States Transportation Security Administration (“TSA”) has issued a security directive for cargo shipments destined for or in transit to the United States of America, restricting the transportation of cargo traceable to Egypt, Somalia, Syria or Yemen.

According to this new directive, airlines/carriers flying to/from the United States of America require a declaration in which shippers must certify that having examined the documents accompanying the goods provided to them by the principals-clients, the origin of the said goods is not Egypt, Somalia, Syria or Yemen, nor has said goods been transferred or transited from the said countries.

That said, in order to comply with this new TSA security directive as well as to provide airlines with the information they need to execute the transportation of your cargo, we are to ask you for a similar statement designed to establish that your cargo “has not originated in, transferred from or transited through any point in Yemen, Syria, Somalia or Egypt.”

These are two types of declarations that must be completed and signed alternately for each individual shipment (Single Shipment Declaration) that falls within the cases of this directive or completed only once (Permanent Shipment Declaration) in case this shipper’s declaration is to be considered for all purposes as a permanent declaration for all your shipments to the United States.

 

TARIFEE FOR EXPORT

Rates are calculated on the “Total Weight of the Shipment” that is, the sum of the packages that make up the shipment traveling in a single Waybill. If the volumetric weight exceeds the actual weight, the shipping rate will be calculated:

  • Volumetric Weight in kg = Length x Height x Width in cm / 5000
  • Calculate the “Total Shipping Weight” by summing the weight of all packages to be sent to the same consignee, with a single Flight 2000 S.r.l. Waybill.
  • Round weights between 0 and 70.5 kg to the next pound and weights over 71 kg to the next pound.
  • Example: 2.1 kg = 2.5 kg; 86.2 kg = 87 kg
  • Rates do not include taxes. Where applicable, VAT is calculated on a standard basis.
  • To cope with fluctuating costs/taxes, Flight 2000 S.r.l reserves the right to change fees and surcharges. Any changes will be communicated with 30 days’ notice.

 

SHIPPING SURCHARGES IN ADDITION TO TRANSPORTATION COSTS

  • Change of delivery address.
  • Outsized.
  • Special handling (oversized packaging, cylindrical shaped items, bins, metal or wooden containers, or goods not enclosed in corrugated cardboard, ect.ect.)
  • Paper processing of the waybill.
  • Non-overlapping merchandise.
  • Additional handling ( applies to any parcel with an effective weight greater than 32 kg. ).
  • COD Shipment: Flight 2000 S.r.l accepts COD shipments within the National, EU, Switzerland and Norway.
  • Saturday delivery service: shipping surcharge, Day Express service.
  • For all undeliverable shipments, receiving charges apply.
  • POD: proof of delivery with recipient’s signature.
  • Additional insurance coverage.
  • Incorrect/missing consignee code for freight collect shipments: surcharge applied to all shipments where no customer code number is indicated, or where the number indicated is incorrect.
  • Fuel surcharge.
  • Residential surcharge ( a residential delivery is one made to a private home, including a business conducted at a dwelling or apartment on the floor ).
  • Cost of forwarding duties and VAT ( for shipments outside the EU, when the payer of duties and VAT is not in the destination country ).
  • Additional charges for deliveries and pickups in large and remote areas.

 

CUSTOMS CHARGES.
Export customs charges will be invoiced to the consignee unless explicitly requested otherwise by the shipper. Any customs duties (VAT and Duties) not paid by the consignees (after appropriate reminders ) are to be charged to the consignors of the shipment.

 

PROHIBITED ARTICLES

Shipment of the following items is prohibited in all countries served:

  • Live animals
  • Firearms
  • Exceptionally valuable items (e.g., works of art, antiques, precious stones, gold and silver, ect.)
  • Ivory and ivory objects
  • Unaccompanied luggage
  • Negotiable effects (checks, cash, ect.)
  • Personal effects
  • Alcoholic Beverages
  • Pornographic material
  • Dangerous goods/materials (IATA/ADR regulations)
  • Perishable goods
  • Animal skins (non-domestic)
  • Furs
  • Plants
  • Seeds
  • Tobacco and tobacco-containing products

Also prohibited are: shipments of goods with inherent vice, which by their nature are likely to soil, deteriorate damage persons, goods or equipment; goods whose carriage is prohibited by the laws of the country of origin, transit or destination (e.g. ivory and ivory objects), goods subject to monopoly rights (e.g. alcohol) or requiring special equipment or precautions for security purposes, or permits. Under current laws, some goods can only be transported under certain conditions, and for certain ones air transportation is prohibited (e.g. liquids in glass containers).

It is the shipper’s responsibility to comply with current laws or government regulations applicable in each country. Shipments are subject to inspection by Customs or other governmental agencies and, consequently, are subject to delay.

We reserve the right to refuse or suspend the carriage of any parcel that does not bear the details of the contact person, whether sender or consignee, and of goods that, in our opinion, are not properly described, classified or packed and labeled appropriately for carriage and accompanied by the necessary documentation.

We do not ship any goods that are prohibited by law or provision of any federal, state, or local government of the countries of origin or destination or that may violate any import and export or other laws, or that endanger the safety of our employees, agents, and subcontractors or the means of transportation, or that, in our opinion, may soil, stain, or otherwise damage other goods or equipment, or that are economically or operationally unsuitable for transportation.

We do not ship any prohibited items. Without prejudice to the other provisions set forth in these terms or in Flight2000’s general terms and conditions of shipment, if Flight2000 becomes aware that a package contains a prohibited item you will be required to pay Flight2000, as an administrative fee, the minimum additional amount of €150, in addition to any other applicable fee. Payment of such administrative fee does not in any way limit or exclude your liability to Flight2000 for breach of Flight2000’s general shipping terms and conditions, nor shall it be construed as an admission of liability or waiver by Flight2000 of any right or exception with respect to such prohibited items.

 

SERVICE RESTRICTIONS
Flight 2000 S.r.l accepts C.O.D. (cash/cash on delivery) shipments for deliveries in the EU, Norway, Switzerland.

 

WEIGHTS DETECTED.

Flight 2000 S.r.l entrusts shipments to suppliers who perform electronic control of weights and measurements. Automatic invoice checking allows the difference between the weights reported in the customer’s LDV/manifest and the measurement taken by the supplier to be found. Flight 2000 S.r.l reserves the right to apply the difference found at any time.

DANGEROUS GOODS
DANGEROUS GOODS SHIPMENTS

Flight 2000 does not ship goods considered dangerous goods (ADR). Violation of this clause will entitle Flight 2000 to claim compensation for all damages, direct and/or indirect, even if only potential, that may arise to its employees and/or contractors in connection with the violation of the provision below, as well as the interruption of the shipping service rendered: The air transportation of dangerous goods is strictly controlled and regulated.

Regulations set specific responsibilities for those shipping dangerous goods. International and UK laws require that dangerous goods must be transported by air following the criteria outlined in the International Civil Aviation Organizations (ICAO) – Technical Instructions for the Safe Transport of Dangerous Goods by Air. These regulations are legally related to each other.

The International Air Transport Association (IATA) produces its version in the ICAO document, namely the IATA Dangerous Goods Regulations. The above regulations define the dangerous goods that can be transported by air and their criteria for labeling, documentation required for transportation, type and characteristic indications of packaging, maximum quantity that can be transported per single package.

FAILURE TO FOLLOW THESE RULES CAN RESULT IN HIGH FINES AND, IN EXTREME CASES, IMPRISONMENT.

In addition, land transport is also regulated by both national and international laws (ADR – Accord European relatif au transport international des marchandises Dangereusespar Route).

IT IS CLEARLY STATED IN THE FLIGHT 2000 GENERAL CONDITIONS OF SHIPMENT THAT FLIGHT 2000 DOES NOT SHIP DANGEROUS GOODS.

More specifically, Article 3 of the aforementioned General Terms and Conditions stipulates, among other things,in paragraph c, that “packages shall not contain the prohibited items listed in the Service Information Guide, by way of example only, items of exceptional value (such as works of art, antiques, precious stones, jewelry, stamps, unique pieces, gold or silver), money or negotiable effects (such as checks, bills of exchange, bonds, savings books, stock certificates or other securities) and dangerous goods.”

BLACK LIST
SUPPLEMENT FOR HIGH RISK/RESTRICTION STATES

HIGH RISK
A surcharge applies to any shipment destined to or from a country where the carrier operates under high-risk conditions due to a state of war, continuing threats of terrorist attacks, and civil unrest
Countries involved: Afghanistan, Iraq, LiBya, Somalia, Mali, Niger, Sudan, Syria, Ukraine and Yemen

 

DESTINATION RESTRICTIONS
A surcharge applies when shipping goods to a destination country subject to specific trade restrictions imposed by the United Nations Security Council.
Countries involved: Central African Republic, Democratic Republic of Congo, Iran, North Korea
EEC REGULATION
EC Export Regulation 428/2009

Our goal is to provide you with excellent service, and ensuring that your goods arrive at their destination quickly and without surprises is part of our commitment.

For this reason we would like to remind you of one of the EU regulations that you need to comply with when exporting from EEC countries. Regulation (EC) No. 428/2009 establishes an EU export control regime for dual-use items and technologies. “Dual-use” refers to those items that can have both civilian and military use. Below is a list of the main commodity categories affected:

  1. Products of chemical and related industries
  2. Plastics
  3. Ceramic work
  4. Metals
  5. Machinery and apparatus, electrical equipment, sound recording equipment, picture equipment, television equipment and their parts, information processing machines and their parts
  6. Transport equipment (vehicles, cars – sea navigation or area) and related parts
  7. Optical, photographic, cinematographic, measuring, control, precision instruments and related parts
  8. Integrated circuits
  9. Software

If you make shipments of products that fall into the above categories, it is imperative that you indicate the following statement in the commercial invoice accompanying the shipment:

“For the purposes of EC Regulation 428/2009 establishing a Community regime for the control of exports of dual-use items and technology, it is hereby declared that the goods included in this document are …………( example: parts for pasta processing machines, etc.) and therefore intended for civilian use only.”

For more information you can contact our sales department.

 

New procedure for remitting customs documents (MRN)

As of July 1, 2009, Flight 2000 complies with the provisions of EEC Regulation 2454/1993, as amended by EEC Regulation 1875/2006. From that date therefore, Export customs clearance will be carried out through electronic submission of export declarations.

The new telematic Customs export declarations can be sent to you either in paper format or by electronic mail, requiring no additional Customs Visas. Proof of exit from the state will no longer be provided by the customs stamp but can also be downloaded electronically by you by typing in the MRN (Movement Reference Number previously sent to you), the shipment number of the carrier used, followed by the number of your invoice in the appropriate link (ecustoms.it) on the Customs Agency website (www.agenziadogane.it), after registering your company.
Carriers, due to customs directives, may not send MRNs for shipments of less than 150 euros.

FUEL SURCHARGE
CERTIFICATIONS

Quality Policy
Flight 2000 s.r.l. considers quality a key element in maintaining and growing the company in the market. As a further push toward quality, it has adopted the management system in accordance with the UNI EN ISO 9001:2008, with the aim of further stimulating staff involvement and improvement processes. The company bases its operational choices on:

Customer satisfaction
Achieving this goal means having reached the main end point, which in turn consists of a springboard for continuous improvement.

Guarantee of total transparency
To provide customers with the absolute guarantee of transparency in relation to the services provided, so that the customer is always aware of how the service is carried out.

Image improvement
Obtaining full customer satisfaction will lead to determining a positive image in the market, and favorable publicity from satisfied customers contributes to business development.

Continuous quality improvement
The above objectives, along with those that will arise over the life of Flight 2000, are part of the management system for continuous quality improvement, a methodology underlying the company’s policy.

 

INCOTERMS TABLE AND TERMS

DAP Delivered at Place (Uncustomized Return)

With the DAP surrender, the seller makes delivery by placing the goods at the disposal of the buyer, not cleared for import and not unloaded from the means by which they were transported there, at the agreed place of destination, with the exception of all customs duties, to be borne, where necessary, by importation of the country of destination. These customs duties shall be borne by the buyer; the buyer shall also bear the costs and risks caused by his failure to clear the goods for import in time.

DDP Returned Duty Paid

With the DDP surrender, the seller makes delivery by making the goods available to the buyer, cleared for import and not unloaded from the means by which they were transported there, at the agreed place of destination. The seller shall bear the costs and risks involved in transporting the goods to that place, including all customs duties to be incurred where necessary, for importation into the country of destination.

CFR (C&f) Cost and Freight.
Under CFR surrender, the seller makes delivery when the goods pass the ship’s broadside at the port of landing. The seller must bear all expenses necessary to transport the goods to the agreed port of destination, but from the time of delivery the risks of loss or damage to the goods (as well as additional expenses caused by events occurring after this time) automatically transfer to the buyer. In the CFR, customs clearance of export goods is the responsibility of the seller.

CIF Cost, Insurance and Freight

With CIF surrender, the seller makes delivery when the goods pass the ship’s broadside at the port of disembarkation. The seller must bear all expenses necessary to transport the goods to the agreed port of destination, but from the time of delivery the risks of loss or damage to the goods (as well as additional expenses caused by events occurring after this time) are transferred to the buyer. In the CIF, the seller must also provide marine insurance in favor of the buyer for risks of loss or damage to the goods during transportation.

CIP Transportation and Insurance paid up to
With CIP surrender, the seller makes delivery by remitting the goods to the carrier designated by the seller but must bear the expenses necessary for the goods to be transported to the agreed destination. This implies that the buyer bears the risks and any other expenses due for events occurring to the goods after they have been delivered. In the CIP, the seller must also provide insurance coverage against the buyer for risks of loss or damage to the goods during transportation.

FOB Franco on Board

By FOB surrender, the seller makes delivery when the goods pass the ship’s broadside at the agreed port of embarkation. The buyer must consequently bear all costs and risks of loss or damage to the goods from that time. In FOB the customs clearance of the export goods is the responsibility of the seller.

EXW Franco Factory

Ex-works delivery means that the seller makes delivery by placing the goods at the buyer’s disposal at his own premises or other agreed place (factory, factory, warehouse, etc.) not cleared for export and not loaded onto the means of pick-up. This incoterm entails the minimum level of obligations for the seller while the buyer has to bear all the expenses and risks of picking up the goods from said premises.

FCA Franco Carrier

FCA surrender means that the carrier makes delivery by remitting the goods, cleared for export, to the carrier designated by the buyer, at the agreed place. Pay particular attention to the fact that the place chosen for delivery is decisive for the purpose of loading and unloading the goods at that place. If delivery is made to the seller’s premises, the seller is responsible for loading. If delivery is made to another place, the seller is not responsible for unloading.

FAS Franco Long Edge

With FAS surrender, the seller makes delivery by placing the goods alongside the ship at the agreed port of embarkation. The buyer must consequently bear all costs and risks of loss of or damage to the goods from that time. It is therefore understood that customs clearance of the goods on export is the responsibility of the seller.

DPU Delivered Place Unloaded

The seller delivers the goods and transfers the risk to the buyer when the goods are unloaded once at the agreed point within that location.

DAF Frontier Returns

This specific notation, which applies especially to transportation by road and rail, stipulates that the shipper is to bear all transportation costs up to a specified state border, as well as the costs of obtaining licenses and documentation forexporting from the nation of origin and those for customs operations, again for exporting. Costs to be incurred in crossing other nations up to the agreed border are also to be borne by the shipper.From the agreed border onward, all costs are to be considered borne by the buyer, including customs costs in the nation of arrival.The wording of this term of surrender is considered complete with the indication of a specific border (example D.A.F. Italian-Slovenian border).When transportation is not by physical crossing of a land border, in air transport conventionally the ‘ airport of departure is considered as the state border and, in the case of sea transport, is usually replaced by the notations DES and DEQ .

REMITTANCE OF CUSTOMS DOCUMENTS
As of July 1, 2009, Flight 2000 complies with the provisions of EEC Regulation 2454/1993, as amended by EEC Regulation 1875/2006. From that date therefore, Export customs clearance will be carried out by electronic submission of export declarations. The new telematic customs export declarations can be sent to you either in paper format or by electronic mail, not requiring additional Customs Visas. Proof of exit from the state will no longer be provided by the customs stamp but can also be downloaded electronically by you by typing in the MRN (Movement Reference Number previously sent to you) code, the shipment number of the carrier used, followed by the number of your invoice in the appropriate link (ecustoms.it) on the website of the Customs Agency (www.agenziadogane.it), after registering your company. Carriers, due to customs directives, may not send MRNs for shipments of less than 150 euros.