ALL INFORMATION FOR A SAFE TRANSPORT

SERVICE INFORMATION

HOW TO FILL OUT A PRO-FORMA AND/OR COMMERCIAL INVOICE

Shipments of goods and material, which can not be classified as “documents” (e.g. spare parts, textile material, catalogues, samples, etc.), must comply with the customs regulations and require:

Proforma invoice: in case the goods are not for sale purpose or for samples without commercial value (on the invoice zero value is not allowed). Please note the invoice must have the following inscription: .

Commercial invoice: in case of shipments of goods not for sale purpose. In order to avoid customs delays, the document must include the delivery address and telephone number of the final consignee, and the following information must be strictly respected:

– Invoice in English or, in any case, a translation,
– Specify the country of manufacture/origin of the goods,
– Precise description of contents, generic descriptions (e.g. spare parts, gift, sample) are not acceptable,
– The TARIC code or HS code (customs code) as well as EIN code (consignee’s tax identification number) must be always written on the invoice.

The commercial or proforma invoice must be in 6 copies, plus 2 dual use copies, all copies must be in original with stamp and signature.

Please note for the shipment a suitable packaging is required.

 

U.S. SHIPMENTS BY AIR CARGO SERVICE

Airlines have announced that the United States Transportation Security Administration (‘TSA’) has issued a security directive for cargo shipments going to or in transit to the United States of America, restricting the transport of goods with Egypt, Somalia, Syria or Yemen.

According to this directive, airlines/carriers flying to/from the United States of America require a declaration in which shippers must certify that, having examined the documents relating to and received from the shipper-clients, the origin of the cargo is not Egypt, Somalia, Syria or Yemen, and the goods were not transferred or transited from these countries.

Therefore, in order to comply with this TSA security directive and to provide airlines with the necessary information to transport your cargo, we are requesting a similar declaration to establish that your cargo “has not originated in, transferred from or transited through any point in Yemen, Syria, Somalia or Egypt”./span>

These are two types of declarations that must either be completed and signed for each shipment (Single Shipment Declaration) or completed only once (Permanent Shipment Declaration) if this shipper’s declaration is to be considered a permanent declaration for all your shipments to the United States.

 

EXPORT RATES

Rates are calculated on the “Total Shipment Weight”, i.e. the total number of packages in the shipment and travelling with a single Waybill. If the volumetric weight exceeds the actual weight, the shipping rate will be calculated in the following way:

  • Volumetric Weight in kg = Length x Height x Width in cm / 5000
  • The “Total Shipping Weight” is calculate by adding up the weight of all packages to be sent to the same consignee with a single Flight 2000 S.r.l. Air Waybill.
  • Weights between 0 and 70.5 kg are rounded up to the next half kilo and weights over 71 kg to the next kilo.
  • Example: 2.1 kg = 2.5 kg; 86.2 kg = 87 kg
  • Rates do not include tax. Where applicable, VAT is calculated on a standard basis.
  • In order to afford the fluctuating costs/taxes, Flight 2000 S.r.l reserves the right to change its fares and surcharges. Any changes will be communicated with 30 days notice.

 

SURCHARGES FOR SHIPMENTS IN ADDITION TO THE TRANSPORT COSTSO

  • Change of delivery address.
  • Oversize.
  • Special handling (irregular packaging, cylindrical items, bins, metal or wooden containers, goods not enclosed in corrugated cardboard, ect.).
  • Paper processing of the waybill.
  • Non-stackable goods.
  • Additional handling (it is calculated to parcels with a weight over 32 kg).
  • Cash-on-delivery shipment: Flight 2000 S.r.l accepts cash-on-delivery shipments within the National, EU, Switzerland and Norway.
  • Saturday delivery service: surcharge per shipment, Day Express service.
  • Receiption charges are applied on irregular shipments.
  • POD: proof of delivery with recipient’s signature.
  • Additional insurance guarantee.
  • Incorrect/missing consignee code for ddp (delivery duty paid): surcharge applied to all shipments where no consignee code number is mentioned, or where the number is incorrect.
  • Fuel surcharge.
  • Residential surcharge (a residential delivery is a delivery to a private home, including a business at a residence or flat on a floor).
  • Cost of forwarding duties and VAT (for shipments outside the EU, when the duty and VAT payer is not in the destination country).
  • Additional costs for deliveries and pick-ups in extended and remote areas.

 

CUSTOMS CHARGES
Export customs charges will be invoiced to the consignee unless otherwise requested by the sender. Any customs duties (VAT and Duties) not paid by the consignees are to be charged to the consignors of the shipment.

 

PROHIBITED ARTICLES

The shipment of the following items is prohibited in all countries:

  • Live animals
  • Firearms
  • Articles of exceptional value (e.g. works of art, antiques, precious stones, gold and silver, etc.)
  • Ivory and ivory objects
  • Unaccompanied baggage
  • Cheques, cash
  • Personal items
  • Alcoholic beverages
  • Pornographic material
  • Dangerous goods/materials (IATA/ADR regulations)
  • Perishable goods
  • Animal skins (non-domestic)
  • Furs
  • Plants
  • Seeds
  • Tobacco and products containing tobacco

Also, it is forbidden the shipment of perishable goods, which soil, damage persons, goods or equipment; goods whose carriage is prohibited by the laws of the country of origin, transit or destination (e.g. ivory and ivory objects), goods subject to monopoly rights (e.g. alcohol) or which require a special equipment or precautions for security purposes, or permits. According to the current laws, some goods may only be transported under special conditions and air transport is prohibited for some goods (e.g. liquids in glass containers).
It is the shipper’s responsibility to comply with the applicable laws or government regulations of each country. Shipments are subject to inspection by customs or other government agencies and are therefore subject to delay.
We reserve the right to refuse or suspend carriage of goods that do not bear the name of the contact person, whether sender or consignee, of goods that, in our opinion, are not adequately described, classified, packed and labelled in a proper way, and without the necessary documentation.
We do not ship goods that are prohibited by law or regulation of any federal state, or local government in the countries of origin or destination, goods that violate import-export or other laws, goods that may endanger the safety of our employees-agents and the means of transportation, goods that, in our opinion, may soil, stain, or otherwise damage other goods or equipment, or are economically or operationally unsuitable for transportation.
We do not ship any prohibited articles. If Flight2000 becomes aware that a package contains a prohibited article you will be required to pay to Flight2000 the minimum additional amount of EUR 150 as an administration fee, in addition to any other applicable fees. The payment of such administrative fee does not exclude your liability to Flight2000 for breach of Flight2000’s General Conditions of Carriage, and shall not be construed as a liability of Flight2000, to any rights or exceptions in relation to such prohibited articles.

 

SERVICE RESTRICTIONS
Flight 2000 S.r.l accepts C.O.D. (cash/cash on delivery) shipments for deliveries within the EU, Norway, Switzerland.

 

WEIGHTS DETECTED

Flight 2000 S.r.l entrusts shipments to suppliers who electronically check weights and measurements. The automatic control of invoices makes it possible to detect the difference between the weights in the customer’s LDV and the measurement taken by the supplier. Flight 2000 S.r.l reserves the right to apply the difference at any time.

DANGEROUS GOODS
DANGEROUS GOODS SHIPMENTS

Flight 2000 does not ship dangerous goods (ADR). Failure to comply with this condition will entitle Flight 2000 to claim compensation for all direct and/or indirect damages, even if only potential, that may be caused to its employees and/or collaborators, as well as the interruption of the shipment service. The transport of dangerous goods by air is strictly controlled and regulated.

Regulations establish specific responsibilities for those shipping dangerous goods. International and UK laws require dangerous goods to be transported by air in accordance with the criteria set out in the International Civil Aviation Organisations (ICAO) – Technical Instructions for the Safe Transport of Dangerous Goods by Air. These regulations are legally interrelated.

The IATA (International Air Transport Association) describes its version in the ICAO document, the IATA Dangerous Goods Regulations. The above-mentioned regulations state the dangerous goods that may be transported by air and the relevant criteria for the labelling, the documentation required for transport, the type and characteristic of the packaging, and the maximum quantity that may be transported per package.

FAILURE TO COMPLY WITH THESE RULES CAN CAUSE THE PAYMENT OF FINES AND, EXCEPTIONALLY, THE IMPRISONMENT.

Furthermore, the land transport is also regulated by both national and international laws (ADR – Accord European relatif au transport international des marchandises Dangereuses par Route).

IT IS CLEARLY STATED IN FLIGHT 2000’S GENERAL CONDITIONS OF SHIPMENT THAT FLIGHT 2000 DOES NOT CARRY OUT SHIPMENTS OF DANGEROUS GOODS.

More precisely, Article 3, letter c, of the general terms and conditions states that “parcels must not contain the prohibited articles listed in the Service Information Guide, articles of exceptional value (such as works of art, antiques, precious stones, jewellery, stamps, unique pieces, gold or silver), money or cheques, bills of exchange, bonds, savings books, share certificates or other securities and dangerous goods”.

BLACK LIST
SUPPLEMENT FOR

HIGH RISK/RESTRICTED STATES
A surcharge will be applied to any shipment going to or coming from a country where the carrier operates under high risk conditions due to a state of war, terrorist attacks and civil unrest.
These countries are: Afghanistan, Iraq, Libya, Somalia, Mali, Niger, Sudan, Syria, Ukraine and Yemen.

 

DESTINATION RESTRICTIONS
A surcharge will be applied when the goods is shipped to a country with specific trade restrictions provided by the UN Security Council.
These countries are: Central African Republic, Democratic Republic of Congo, Iran, North Korea.
FUEL SURCHARGE
CERTIFICATIONS

Quality Policy
Flight 2000 s.r.l. considers the quality the main factor for the maintenance and growth of the company in the market. To increase its quality Flight 2000 uses the management system in accordance with UNI EN ISO 9001:2008, with the aim of further stimulating the staff involvement and improve the processes. The company bases its operational choices on:

Customer satisfaction
Achieving customer satisfaction means having reached the final goal and striving for continuous improvement.

Ensuring total transparency
Providing customers with a guarantee of service transparency, so that the customer is always aware of how the service is performed.

Image enhancement
Satisfied customers will bring a positive image to the market and favourable publicity of the satisfied customers will contribute to the business development.

Continuous quality improvement
The above objectives and those that will arise during the life of Flight 2000, are part of the management system for continuous quality improvement, a methodology that forms the basis of the company’s policy.