During this time of health emergency, our partner International Couriers have put a plan in place to minimize service delays and ensure continuity of operations. However, prioritizing worker health and safety has impacted the operations of multiple networks and caused a significant backlog. The high number of shipments in transit, the suspension of flights over some locations, and new restrictions enacted by local governmental authorities, impact delivery times causing slowdowns, delivery delays, and/or partial deliveries. In order to speed up delivery operations, we suggest that you verify with the recipient that the address is accurate and that he/she is available to pick up the goods (many companies are still closed and working smart). Always give the contact name, phone number and email of the person who will have to follow the customs clearance paperwork. Our sales department is at your disposal for any clarification.
Best regards
In this period of health emergency, our international Courier partners have prepared a plan to minimize delays in service and ensure the continuity of operating activities. However, the priority to workers’ health and safety impacted the operation of multiple networks and caused a significant backlog.The high number of shipments in transit, the suspension of flights to certain locations and new restrictions promulgated by local government authorities, impact delivery times causing slowdowns, delays in delivery and / or partial deliveries.In order to speed up delivery operations, we suggest that you check the accuracy of the address with the recipient and that he is available to collect the goods (many companies are still closed and are working in smart working). Always indicate the contact name, telephone number and e-mail address of the person who will have to follow the customs clearance procedures.Our sales department is at your disposal for any clarification.
Best regards
